Jazera Alqamar Technical Services adopts the underwritten principles of the Total Quality, Policy. Explicitly stated, while ensuring the safety of operations, health of the staff and the respect of the environment, shall strive continually to improve the Quality Performances by committing:
1. To achieve enhanced Customer Satisfaction and confidence by meeting the explicit and implicit needs of the customer.
2. To optimize the various internal processes including purchase, finance, HR, and execution, etc.
3. To meet the needs of all the interested parties of the company – stakeholders, regulatory bodies, customers, suppliers, neighboring organizations, society at large, etc., financially, morally and responsibly, thus contributing positively to the image of the group.
4. To monitor and control costs at all times, whilst continually improving the quality of products, processes, and services.
5. To achieve People Satisfaction by promoting training, development, creativity and innovation, empowerment as well as motivation of the people.
6. To achieve Excellence Orientation in its business by measuring the progress made through appropriate indicators, regular checks, client satisfaction surveys, internal and external audits, benchmarking with appropriate businesses/entities, encouraging and sharing its best practices to its subsidiaries, suppliers, and contractors.
